Cancellation Policy


  • If you change your mind before you have received your order,or Damaged item, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
  • You can cancel your order online before the product has been shipped. Your entire order amount will be refunded.
  • In case the item you have ordered has been shipped but has not yet been delivered to you, you may still cancel the order online. Your refund will be processed once we receive the originally ordered item back from the courier.
  • For Delivered items,you may cancel within 3 Days from date of product received
  • For all customer service enquiries, please email us at sales@raasijewellers.com